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Frequently asked questions

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How long will it take to receive my order within my own country?

  • Most domestic orders are delivered within about 7 days. Please allow a processing time of 3-5 days before your order is shipped.

What are the delivery times for international orders?

  • International orders typically arrive within 8-12 days, depending on your location. Remember, processing can take 3-5 days before shipment.

Is shipping free, or will I need to pay extra?

  • We offer free standard shipping on all orders. If you need your order faster, express shipping is available for an additional fee.

How can I track my order?

  • Once your order is shipped, you will receive a tracking number via email. Use this to keep tabs on your shipment’s progress.

What should I do if my order hasn’t arrived within the expected time frame?

  • If your order hasn’t arrived by the end of the expected delivery period, please check your tracking information and contact our customer service for assistance.

Can I change my order after it has been placed?

  • To ensure prompt delivery, orders begin processing immediately and cannot be changed once confirmed. Please review your order carefully before submitting.